Terms of use

PamojaBid is published and operated by PamojaBid SARL, a company incorporated under Congolese law, with its registered office in Lubumbashi, Haut-Katanga, Democratic Republic of the Congo (“PamojaBid”, “we”).

For any question about these terms: contact@pamojabid.com.

These terms govern access to and use of the PamojaBid public site and application by anyone who creates an account (“you”).

You accept them by ticking the box provided when you create your account. We record the version accepted and the date. Without this acceptance, the account can be neither activated nor used.

Where a buying company has signed a licence agreement with PamojaBid, that agreement prevails over these terms for what it covers.

The French version is authoritative; the English version is a translation.

You sign in with your email address or phone number and a one-time code; there is no password. Some roles also require an authenticator app (two-factor authentication).

Your account is personal: one person, one account. Keep your codes and your phone to yourself, and tell us without delay about any use you did not authorise.

You must be an adult and use PamojaBid for business purposes, on behalf of an organisation you represent.

The information in your account must be accurate and kept up to date.

You act on PamojaBid on behalf of an organisation (a supplier, a buyer, or both), with a role that determines what you can do. Every important action is recorded under your name in an audit log.

Supplier organisations are verified by our team from the documents they upload (RCCM, national identification, tax number, ARSP certificate, certificates of compliance). This verification covers the documents provided on the date of review: it does not guarantee solvency, the quality of services, or the accuracy of documents that may have been forged.

You confirm that you have the authority to bind the organisation for the acts you perform, in particular signing and submitting a bid.

Responding to a tender on PamojaBid is and will remain free for suppliers. PamojaBid takes no commission on contracts won.

Buying companies pay a licence to use the tool, under the agreement they sign with PamojaBid.

PamojaBid is a software vendor. We are not a party to any tender or contract: each buyer sets its own rules, evaluates the bids and alone chooses the winner. We never bid.

PamojaBid is not the ARSP and does not present itself as approved or endorsed by it. The publication and subcontracting obligations under Law No. 17/001 of 8 February 2017 remain those of buyers and suppliers.

A submitted bid is sealed: it is encrypted, and the platform lets nobody — neither the buyer nor the PamojaBid team — open it before the deadline. After that date, only an authorised person at the buyer opens it, in a step recorded in the audit log. The sealing keys are kept separately and access to them is restricted.

Only tenders the buyer chooses to make public appear on the public site.

• upload only genuine, valid documents that the organisation has the right to share;
• inform the people whose data appears in those documents (managers, shareholders, signatories) that they are uploaded to PamojaBid;
• not impersonate any person or organisation;
• not try to read a bid before it is opened, bypass access rights or disrupt the service;
• not solicit or offer any undue advantage in connection with a tender;
• comply with applicable laws, in particular on subcontracting, anti-corruption and data protection.

Some features rely on an artificial intelligence model: reading a tender dossier, preparing a draft bid, comparing opened bids, flagging unusual prices.

The assistant suggests: it prepares drafts and suggestions. It never publishes, submits, opens, awards or sends anything. Every decision remains a person’s, and you must check its output before relying on it.

The assistant acts only with the rights of the person using it and never sees a bid before it is opened. How the model provider processes data is described in the privacy policy.

The documents, bids and texts you upload remain the property of their organisation. You grant us the right to host, encrypt and process them, and to show them to the people you or your organisation authorise, solely to run the service.

The PamojaBid software, brand and our own content belong to us.

We do our best to keep PamojaBid available and secure, but interruptions may occur (maintenance, incidents, network). Do not submit a bid at the last minute: a bid received after the deadline is refused.

We may suspend an account or an organisation in case of fraud, forged documents, a security breach or a serious breach of these terms. The action is recorded in the audit log.

You can delete your account at any time from the “My account” page, unless you are the last owner of an organisation, or by writing to us. Your personal data is then erased; signed bids and the audit log are kept in a form that no longer identifies you by your contact details, as explained in the privacy policy.

PamojaBid provides the tool; it is not responsible for buyers’ decisions, the content of tenders and bids, or the performance of contracts.

To the extent permitted by law, our liability is limited to direct damage resulting from a proven fault on our part. Nothing in these terms excludes our liability for gross negligence or wilful misconduct.

We may change these terms. Each version is dated. When a new version takes effect, it is shown to you at your next sign-in and you must accept it to keep using your account. If you refuse it, you can sign out and ask us to close your account.

These terms are governed by the law of the Democratic Republic of the Congo.

In case of a dispute, we will first seek an amicable solution. Failing that, the competent courts of Lubumbashi will have exclusive jurisdiction.

PamojaBid SARL — Lubumbashi, Haut-Katanga, Democratic Republic of the Congo — contact@pamojabid.com.